CONNECTED CAPABILITY
How the workflow connects.
Capabilities are connected to common master data, permissions, workflows and evidence. Exact delivery is confirmed through the edition and implementation scope.
01Service-level and issue routing
Coordinate support agreements, warranties, maintenance visits, project delivery, time, expenses, billing and profitability. Define the responsible team, required record fields and the conditions under which this activity is permitted.
Learn More →02Warranty claims and maintenance schedules
Coordinate support agreements, warranties, maintenance visits, project delivery, time, expenses, billing and profitability. Connect its input and output records so that operations and finance can review the supporting references.
Learn More →03Project templates, tasks and timesheets
Coordinate support agreements, warranties, maintenance visits, project delivery, time, expenses, billing and profitability. Configure the access, review and exception handling needed for the selected operating model.
Learn More →04Project billing, costs and profitability
Coordinate support agreements, warranties, maintenance visits, project delivery, time, expenses, billing and profitability. Verify representative scenarios and the required reports before production acceptance.
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