NEXCOM OPERATIONS // ONLINE
NexCommand AINEXCOM ERP
AVAILABLE

Customer Console

Commercial visibility without exposing the internal ERP.

Provide approved customers controlled access to quotations, orders, invoices, statements, documents and requests.

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NEXCOM // AVAILABLE/PORTALS/CUSTOMER/

Operational scope

  • Authorized customer-account linkage
  • Commercial document downloads
  • Order and account inquiries
  • Configured notifications and support tickets
Product baseline capability
CONNECTED SERVICE

Open Customer Console.

Continue to the dedicated live service with your authorized account.

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01FINANCE
02OPERATIONS
03PEOPLE
04STAKEHOLDERS
05EVIDENCE
CONNECTED CAPABILITY

How the workflow connects.

Capabilities are connected to common master data, permissions, workflows and evidence. Exact delivery is confirmed through the edition and implementation scope.

01

Authorized customer-account linkage

Provide approved customers controlled access to quotations, orders, invoices, statements, documents and requests. Define the responsible team, required record fields and the conditions under which this activity is permitted.

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02

Commercial document downloads

Provide approved customers controlled access to quotations, orders, invoices, statements, documents and requests. Connect its input and output records so that operations and finance can review the supporting references.

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03

Order and account inquiries

Provide approved customers controlled access to quotations, orders, invoices, statements, documents and requests. Configure the access, review and exception handling needed for the selected operating model.

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04

Configured notifications and support tickets

Provide approved customers controlled access to quotations, orders, invoices, statements, documents and requests. Verify representative scenarios and the required reports before production acceptance.

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CONTROLLED DELIVERY

Configuration is part of the product.

NexCom does not treat every listed workflow as automatically enabled. Edition selection, access rules, regional requirements, integrations and evidence obligations are defined and tested before production acceptance.

AVAILABLE

Supported by the current baseline.

CONFIGURABLE

Enabled through agreed project scope.

PLANNED

Proposed and subject to implementation.

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NEXT STEP

Map NexCom to your operating model.

Bring your processes, stakeholder groups, deployment boundary and priority integrations.

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